Warranty


One-Year Home Warranty

Crystal Homes is pleased to provide our valued clients a one-year warranty. We want you to buy your custom house with confidence. While we stand behind the quality of our services, we understand that over time, usage and wear may lead to diminished performance. When this happens, Crystal Homes is available to make adjustments as needed to meet our warranty policy. Please view our warranty for more information about our commitment to your satisfaction.

We abide by or exceed standard industry practices in qualifying warranty repairs. Please be aware that we maintain the right to surpass the specifications of the warranty, at our discretion, on a case-by-case basis, without the obligation of exceeding the warrant for other homeowners in different situations.

Home building is a complex process with various opinions about which responsibilities belong to the homeowner and which fall under Crystal Homes warranty terms. Should you request maintenance service based on our warranty, we will take the time to discuss the steps we are able and willing to take to help you. Please keep in mind that usual home maintenance is the homeowner’s responsibility. If you have any questions about our services or our warranty, we invite you to contact us for more information. We will gladly assist you.

60-Day Report

To make the warranty process as convenient as possible for you, we recommend that you wait 60 days before requesting a warranty. 60 days provides you enough time to become settled into your home and engage in repeated use of its components.